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Terms of Business

1. Introduction

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These Terms of Business (“Terms”) govern your use of this website and all related advisory services provided by Marensa Advisory FZ-LLC, a professional compliance advisory firm offering consultancy, training, and regulatory support to financial, legal, and corporate institutions.

By accessing our website, purchasing our services, or engaging us for advisory work, you agree to be bound by these Terms, our Privacy Policy, and any engagement-specific Service Agreement or Proposal that may apply.

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2. Scope of Services

We provide compliance advisory, consulting, and related professional services, which may include:

  • Anti-Money Laundering (AML) / Counter-Terrorist Financing (CFT) frameworks;

  • Regulatory Licensing and Risk Assessment;

  • Compliance Manuals, Policies, and Training;

  • AML/CFT Audits, Transaction Monitoring Reviews, and Gap Analyses;

  • Beneficial Ownership, KYC/KYB, and Sanctions Screening Support;

  • Outsourced Compliance Officer (OCO) or Compliance-as-a-Service (CaaS); and

  • Other governance and risk advisory services.

 

Any specific deliverables, timelines, or responsibilities are defined in the applicable Engagement Letter or Service Proposal signed between you and us.

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3. Professional Standards and Independence

We operate in accordance with recognized international and regional compliance standards, including the Financial Action Task Force (FATF) Recommendations, FINTRAC requirements under the PCMLTFA, and applicable UAE, EU, or UK AML regulations.
We maintain independence, confidentiality, and professional integrity in every engagement.

 

4. Engagement Process

Before commencing any work, we will issue a written proposal or engagement letter outlining:

  • The scope of work, deliverables, and timelines;

  • Applicable fees and payment schedule; and

  • Specific terms that govern the engagement.

 

Services commence only upon written acceptance of the proposal and receipt of any required retainer or initial payment.

 

5. Fees and Payment Terms

  • Fees are set out in the engagement letter or invoice.

  • Payments are due as per the agreed schedule (typically 7–14 days from invoice date).

  • Late payments may incur interest at 1.5% per month (or the maximum allowed by law).

  • Additional work outside the agreed scope will be charged at our standard hourly rates unless otherwise agreed in writing.

 

All fees are exclusive of applicable taxes, which will be added where required.

 

6. Confidentiality

We treat all client information as strictly confidential and will not disclose it to third parties except:

  • Where disclosure is required by law or regulatory authority;

  • With the client’s prior written consent; or

  • Where it is necessary to engage third-party professionals to perform agreed services (subject to equivalent confidentiality obligations).

 

7. Data Protection and Privacy

We comply with applicable data protection laws, including GDPR, UAE Data Protection Law, and Canada’s PIPEDA.
Client and personal data collected through the website or during engagements are processed only for legitimate business purposes.

Please review our Privacy Policy for more information.

 

8. Limitation of Liability

While we exercise due care and professional diligence, our total liability for any claim arising out of our services shall not exceed the total fees paid for the engagement giving rise to the claim.
We are not liable for indirect, consequential, or incidental losses, including loss of profits, revenue, or data.

 

9. Intellectual Property

All reports, frameworks, templates, and materials developed during the engagement remain our intellectual property unless otherwise agreed in writing.
You are granted a limited, non-transferable license to use such materials solely for your internal compliance purposes.

 

10. Third-Party Services and Links

Our website may contain references or links to third-party tools or services (e.g., RegTech platforms, government portals). We do not control or endorse these third-party sites and accept no responsibility for their content, security, or privacy practices.

 

11. Termination

Either party may terminate the engagement by giving written notice if:

  • The other party breaches a material term and fails to remedy it within a reasonable period; or

  • Continuing the engagement would contravene regulatory, ethical, or professional obligations.

 

All outstanding fees for work performed up to the date of termination remain payable.

 

12. Governing Law and Jurisdiction

These Terms and all related engagements are governed by the laws of the United Arab Emirates.

 

The courts of that jurisdiction shall have exclusive authority over any dispute arising under these Terms.

 

13. Updates to Terms

We may update these Terms from time to time. Any updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated Terms.

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